
2019 ANNUAL REPORT

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Message from the president & CEO
All around us in today’s world are people who challenge the status quo and aim to do more. History remembers those who have created changes that make our world a better place. Where would we be today if Alexander Graham Bell hadn't invented the telephone? Or, Thomas Edison didn't find a way to harness electricity to make light? Or, Marie Curie didn't discover the radioactive compounds that would lead to the use of radiation therapy to treat cancer?
Of course, not all change is so grand, and not all changemakers are so iconic, but even small changes over time make a big difference. Here at Northern Light Health, among our thousands of dedicated employees, valued patients, generous donors, and committed community partners, we are grateful to have changemakers who work every day to improve the lives of people across our great state. In our 2019 Annual Report, we will introduce you to some of these changemakers. They are improving their communities, their workplaces, and themselves. They are finding better ways to treat people with Alzheimer’s disease. They are taking on extraordinary physical challenges to further cancer research. And, they are looking to make meaningful changes to how patients are cared for during their stays in our hospitals and healthcare facilities. At Northern Light Health, our purpose is to make healthcare work for you, and one way that we are doing that is by raising quality through innovation, teamwork, and efficiency. You will see examples of this throughout the pages of this year's report. I am truly inspired by the great work that is happening here, and I know you will be inspired too.
Sincerely,
M. Michelle Hood, FACHE
President and CEO, Northern Light Health
As Bill Doak runs a wooden board under a scroll saw in the woodworking shop behind his home, he pushes too hard, the board jumps, and the saw blade breaks...
As the sun rises over the Franciscan Friars’ monastery on Orcutt Mountain on a warm summer morning, Brother Donald Paul is already heading into a small clapboard outbuilding that houses the friar’s microbrewery.
Lester Gilkey knows about the crippling effects of opioid use disorder. The first time he got high, he was just 12 years old.
Since arriving in Bangor 13 years ago, neonatologist Mark Brown, MD, MSPH, has headed the Neonatal Intensive Care Unit (NICU) and helped develop a comprehensive program for babies born exposed to opioids.
Cecelia Corey gently picks up her four-month-old grandson Fionn from a crib, which sits in the middle of the living room of the Clinton home where she lives with her husband, Jerry. It’s an old Victorian farmhouse with wooden floors.
Patsy Manson, RN, started in healthcare as a medical assistant but wanted more interaction with patients. She went back to school and became a registered nurse and now works in the Medical/Surgical unit at Northern Light Sebasticook Valley Hospital.
Bangor attorney Jeff Silverstein is best known for his passion inside the courtroom, but he’s also passionate about sailing Maine’s coastal waters.
Northern Light Health Members in the Bangor region.
Northern Light Health Members in the Brewer region.
Northern Light Health Members in the Ellsworth region.
Northern Light Health Members in the Pittsfield region.
Northern Light Health Members in the Portland region.
Northern Light Health Members in the Presque Isle region.
Northern Light Health Members in the Waterville region.